Hotel-B Birkerød (later “HOTEL”) strives to provide a comfortable and secure customer experience each stay, and to foster a calm environment free from interference also in the immediate vicinity of the property. Compliance with these Rules of Order of the HOTEL as well as obedience of signs/guides and instructions provided by the HOTEL is binding on all individuals staying at the HOTEL. 

In accordance with the Booking Terms and Conditions, any breach of these Rules of Order may result in an immediate removal of the individual from the HOTEL, and the creation of liability. 

Guests must observe good manners and behave correctly in all areas of the HOTEL and in their immediate vicinity. Guests must not interfere other residents of the hotel or others residing in the immediate vicinity of the hotel, with their conduct, for example, by making noise, damaging property, or disturbing otherwise. Guest’s liability would also entail the trouble and interference caused by an individual whom he/she has let into the hotel. 

Property in the hotel rooms and in the public areas of the hotel property (such as decorative elements, furniture, bed linen and other equipment such as fire alarms, bathroom furniture, TV and domestic appliances) must not be damaged or cluttered up. Property from the rooms must not under any circumstances be taken out of the room. Extra cleaning required in the room or in the hotel’s public areas, which can be considered as beyond normal room and maintenance cleaning and caused by behavior that deviates from normal staying, is a breach of the Rules of Order. 

Bringing hazardous objects or objects suitable for injuring others and / or abusive substances to the hotel premises is strictly prohibited. The use of the Emergency Exit corridors marked by the HOTEL, other than in the case of an emergency or when the hotel staff, customer service or authorities specifically so permit, is considered a breach of the Rules of Order. 

Please respect the other guests. Social gatherings are not allowed in general areas, dining room, terrace or any other shared space after 22:00 (10 pm) HOTEL’s local time. Between 22:00 (10 pm) and 09:00 (9 am) HOTEL’s local time all Guests must avoid loud speaking, loud listening to music or generating other noise that may disturb other guests. This rule also applies to those staying in shared rooms; all Guests must make sure that others in the room get the opportunity to a peaceful stay, a breach of which will result in removal of the individual(s) disturbing.

HOTEL is completely non-smoking. Smoking (incl. electric cigarettes) and creating open fires in the rooms and other areas of the hotel is strictly prohibited and may result in an automatic fire alarm. The offender is obliged to pay a fee, minimum DKK 2500, to the HOTEL. HOTEL also has the right to invoice the offender all fees related to the damage caused by the smoke, e.g. rescue vehicle and cleaning costs, as well as estimated loss of profit. In case HOTEL has indicated a separate smoking space in the hotel area or in its immediate vicinity, smoking is allowed only in this area. 

Bringing pets to the hotel premises is strictly prohibited and considered breach of the Rules of Order. 

It is prohibited to allow unauthorized persons to enter the premises of HOTEL. HOTEL entrance doors as well as room doors must be kept locked at all times of the day to prevent access by unauthorized individuals. Guests must ensure that HOTEL’s front door is locked after passing it when entering or leaving HOTEL. 

Door codes given to Guests must be stored carefully and must not be handed over to individuals other than Guests in the room. Door codes shall never under any circumstances be shared externally to anyone else or to any third parties. 

For the sake of protecting public safety and to ensure the safety of the Guest’s property, Guests shall not store any goods in HOTEL’s public areas (such as the lobby, hallways etc.). This is also contrary to the fire safety regulations, thus HOTEL can remove the goods immediately at the expense of the Guest. 

To maintain order and ensure Guests’ individual safety, in public areas there may be an activated recording camera, which will be informed of separately (see. “Passenger and Customer Register Descriptions”). 

HOTEL’s accommodation facilities are intended for personal accommodation only. Practice of any form of business, exhibition, charity or other such activity in HOTEL’s premises without prior written permission is prohibited. 

The Customer or Guest can always contact HOTEL’s Customer Service with regards to the accommodation and these Rules of Order. Contact details are available at the HOTEL and on its website.