3. REGISTER NAME

Customer register 

4. THE PURPOSE OF PROCESSING PERSONAL DATA

The purpose of the Customer Register is to enable the provision and development of services produced and provided by the Registrar as well as ensuring their quality. In addition, Personal Data is processed in connection with bookings, billing, debt collection, credit control, customer contacts, transactions, customer surveys, reporting, marketing and other customer-related activities. Information in the registry can also be used to create offers, campaigns and other for targeting other marketing activities and customer communications to the data subject (the customer). Personal Data is also processed for sending newsletters and other targeted marketing. 

In addition to the abovementioned, the below specified information stored in the register, may be used in accordance with the laws of Personal Data in addition, for the described purposes: 

The establishment of a customer or other contractual relationship, implementation, maintenance and development;

Maintaining law and order and ensuring and maintaining security, as well as detecting and preventing criminal activities and abuse;

Market research and other studies, statistics and analysis, as well as other legitimate uses. 

5. INFORMATION CONTENT OF THE REGISTER

Information in the customer registry is stored case by case for each customer and contractual relationship. Such information may include at least the following information about the customer: name, contact information, e-mail, date of birth and a passport or personal identification card number if applicable, nationality, date and duration of the visit and the reason for the visit. If the customer has signed up for any service provided by the Registrar that saves Personal Data, his or her interests and profile data may be saved. 

There may be an activated recording camera in the Registrar’s public areas to ensure public safety and to prevent damage. Camera supervision is always informed separately. In such cases, the video recordings are used exclusively for maintaining and ensuring the order and security of accommodation facilities, as well as for the prevention and detection / investigation of possible crimes and abuses. Camera surveillance recordings are kept for a maximum of two (2) weeks from the date of recording, except for in situations where retention is justified due to the law or regulatory investigations due. 

6. LEGITIMATE SOURCES OF INFORMATION

Records are collected from the customers themselves. Nevertheless, data can be stored and updated in the Registrar’s open information service register in order to meet the requirements of the Act. 

7. LEGITIMATE DISCLOSURE OF DATA  

Personal Data stored in the customer register may be shared together with the Registrar, for purposes mentioned in paragraph 4, with companies that belong to the same group at the time and other partners of the group. In addition, the information is handed over to the authorities in accordance with the Law. 

Customer information may also be transferred and stored to the service provider’s servers used by the Registrar to the extent required for data processing. 

8. TRANSFER OF DATA OUTSIDE THE EU OR THE EEA 

No data, in principle, is to be transferred outside the European Union the European Economic Area. Nevertheless, data can be transferred to the extent permitted by the Law. 

9. PRINCIPLES FOR PROTECTING THE REGISTER 

A. Manual
Personal Data is stored in locked premises, which are accessible only by persons whose duties include data processing. 

B. Electronically Processed Data
Data stored in information systems or similar digital recording formats is protected through technology, with confined access only to persons whose duties involve data processing. 

10. RIGHTS OF THE REGISTREE 

A. Inspection and Right of Correcting Information
The passenger always has the right to check and correct his or her own data stored in the register by extending a written and signed request to the address mentioned in paragraph 2. Should there be any errors or omissions in the data, the passenger may request to edit his or her information by submitting a request to a person in charge of the Registrar. The Registrar’s representative also has the right to take own initiative in order to correct inaccurate or incomplete data. 

B. Right of Refusal
By law, the Registree has the right to prohibit the Registrar from using his data for direct marketing, and marketing and opinion surveys. In such prohibition cases the Registree must contact a person employed at the Registrar directly by email or mail.